Business Analyst & QA Lead

About The Role

We are seeking a Business Analyst / QA Lead who will serve as a critical bridge between business requirements and technical execution. This role entails ownership of requirements documentation, leading test strategy and execution, driving quality assurance across software releases, and applying automation expertise to reduce manual testing efforts. The successful candidate will operate effectively within an Agile/Scrum environment, collaborating closely with cross-functional teams to ensure alignment on scope, timelines, and quality standards.

Qualifications

• Bachelor's degree in a related field
• 5+ years of combined experience in Business Analysis and Quality Assurance or as a QA Lead
• Proven experience in writing and managing requirements documentation and test cases
• Hands-on experience with test automation tools such as Selenium, Playwright, Cypress, Postman, RestAssured, or similar
• Strong knowledge of Agile/Scrum methodologies
• Advanced proficiency in JIRA (workflow configuration, dashboards, reporting) and Confluence or equivalent tools
• Experience managing the full test lifecycle including planning, test case design, execution, defect tracking, and reporting
• Excellent analytical, communication, and stakeholder management skills
• Ability to independently lead QA activities and mentor team members
• Authorization to work in the United States with at least 3 consecutive years of residency in the US
• Willingness and eligibility to obtain a Public Trust Clearance

Preferred Qualifications

• Experience with API testing and CI/CD integration tools such as Jenkins, GitHub Actions, or Azure DevOps
• Prior experience in federal government projects, healthcare sector, or AWS environments
• Familiarity with SQL for data validation purposes

Responsibilities

• Elicit, document, and manage business and functional requirements from diverse stakeholders
• Translate requirements into detailed user stories, acceptance criteria, and process flows
• Maintain traceability of requirements from business needs through test coverage
• Facilitate requirement walkthroughs and obtain sign-offs from stakeholders and development teams
• Develop and own QA strategy for assigned products or features throughout the release lifecycle
• Design, document, and execute test plans, test cases, and test scripts for functional, regression, integration, and user acceptance testing (UAT)
• Lead both manual and automated testing efforts to ensure product quality
• Track, report, and manage defects; facilitate triage sessions and collaborate with developers to ensure timely resolution
• Define and monitor key quality metrics such as defect density, test coverage, and escape rate
• Serve as the quality gatekeeper, ensuring readiness for production releases
• Build and maintain automated test scripts for UI, API, and regression testing suites
• Identify high-value candidates for automation and continuously expand automation coverage
• Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines where applicable
• Evaluate and recommend appropriate automation tools and frameworks
• Participate actively in Agile sprint ceremonies including daily stand-ups, sprint planning, backlog grooming, retrospectives, and reviews
• Write and refine user stories and acceptance criteria in the product backlog
• Manage and maintain JIRA boards including epics, stories, sprints, workflows, and reporting dashboards
• Collaborate closely with Product Owners, Developers, and other stakeholders to align on project scope, timelines, and quality objectives

Benefits

• Competitive salary package
• Health insurance with 100% employer-paid premiums covering one of three offered medical plans
• Dental insurance coverage
• Vision insurance
• Health Spending Account (HSA)
• Flexible Spending Account (FSA)
• Life and disability insurance
• 401(k) retirement plan with company match
• Paid time off including vacation, sick leave, and holidays
• Education and professional development assistance
• Remote work flexibility from anywhere within the continental United States

Location & Telework: This is a remote position aligned with Eastern Standard Time (EST). Candidates residing in the DMV (D.C., Maryland, Virginia) area are preferred.

Equal Opportunity

ICA is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.