QA Analyst

Job Duties

• Create and run automated test scripts to verify new software features are working correctly based on user story acceptance tests.
• Understand the industry in which we serve our customers and the requirements for new product features.
• Create and/or contribute to software test cases.
• Prepare for testing activities including installing or deploying software, creating, or maintaining databases with appropriate test data, and any other required test setup.
• Maintain and run automated regression test scripts to verify that existing features continue to function in new software releases.
• Perform manual smoke tests of new software builds to ensure basic software functionality.
• Perform manual exploratory tests to verify additional scenarios or paths through the software.
• Log software bugs in bug tracking tool with appropriate recreation steps.
• Verify bugs resolved by developers.
• Track and report testing results and metrics using appropriate tools.
• Investigate and troubleshoot issues identified or logged by clients or our services teams.
• Independently resolve issues resulting from bad data or improper use or configuration of the software and identify potential workarounds for issues.

Accountabilities

• Designing, Developing & Maintaining Automation framework: Designing and implementing high quality automation tests that meet the quality within assigned timeframes.
• Releasing high quality software: Write good quality test plan and test the product thoroughly to release it to our users.
• Planning Software Releases: Participating in sprint and release planning, including defining tasks and providing estimates

Required Qualifications

• Maximum 2 years' experience
• Strong software testing, preferably in commercial software
• Good knowledge of software development lifecycle and software quality assurance.
• Experience creating test plans and test cases or scripts.
• Experience managing the bug lifecycle and proficient in at least one bug tracking tool.
• Experience working with an Agile software development process.
• Experience working with SQL and databases.
• Demonstrated ability to work well with business analysts, developers, and end users in a cross functional team.
• Experience with Microsoft Visual Studio, Azure Dev Ops, and/or Test Manager preferred.
• Experience creating scripts for automated testing- Proficient in at least one test automation tool, such as Cypress or Selenium.
• Experience with API testing using Postman, Newman, GraphQL.
• Strong collaboration and verbal and written communication skills.
• Able to be a self-starter, detail-oriented, organized, and thorough.
• Strong interpersonal skills and a customer service-oriented mindset.
• Able to prioritize and perform multiple tasks well with little supervision.
• Flexible in working under changing and different work settings.
• Undergraduate degree.

Working Environment

• Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.

Physical Job Requirements

• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.

Tools And PPE Requirements

• Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone.

Limitations and Disclaimer

This job description describes the general job duties, accountabilities and physical requirements associated with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position.

The general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.

This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.

Requirements are representative of minimum levels of knowledge, skills, and abilities . To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.

Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.