QA Engineer

• Design and implement comprehensive test plans to verify functional requirements, performance, and usability of both new and existing software products.
• Perform regression, integration, functional, performance, manual, and exploratory testing to identify unexpected issues and gain a deeper understanding of the system.
• Perform regression testing of the system to ensure new functionality does not impact existing functionality.
• Assist business stakeholders or end users in conducting user acceptance testing (UAT) to ensure the software meets business requirements.
• Document test results, analyze findings, and recommend corrective actions.
• Apply knowledge of accessibility standards and guidelines (such as WCAG, ADA, and Section 508) in software testing.

Test Automation & Integration

• Plan, create, execute, and automate test cases using specialized tools and scripts to ensure thorough testing of the software.
• Identify opportunities to reduce testing time and effort by automating repeatable tests, and enhance and maintain the test automation framework.
• Work with CI/CD pipelines to integrate automated tests into the build process.
• Ensure test environments are set up for optimal testing conditions.

Collaboration & Defect Management

• Collaborate with delivery team members, product management, and other stakeholders to integrate testing into the development process and provide valuable input on potential quality issues early in the SDLC.
• Manage defect (bug) tickets, including clear steps to reproduce and expected results, and advocate for the resolution of found defects.
• Utilize Agile/Scrum practices to enhance the development process.

Quality Advocacy

• Contribute and promote quality and testing best practices throughout the organization.
• Collaborate and share information with other software QA engineers by participating in a community of practice.
• Stay updated with the latest testing methodologies and tools, and research, recommend, and implement new testing technologies and practices.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 3-6 years of development and/or QA testing experience.
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience writing test automation scripts, and designing and implementing test plans.
• Familiarity with test automation frameworks, specifically Playwright.
• Proficiency in at least one programming or scripting language (e.g., Python).
• Experience with SQL, and familiarity with RESTful API testing using tools like Postman or REST Assured.
• Experience with application performance monitoring and observability tools (e.g., New Relic, Dynatrace).
• Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps).
• Experience with Continuous Integration/Continuous Deployment (CI/CD) tools.
• Strong knowledge of agile practices.
• High attention to detail and excellent problem-solving skills.
• Effective verbal and written communication skills for both technical and non-technical audiences.
• Ability to work effectively in a team and take ownership of tasks.
• Willingness to learn and adapt to new challenges.
• Relevant certifications (e.g., ISTQB) are advantageous.