The QA Lead is responsible for supporting software quality assurance efforts across retail e-commerce platforms. Develop and implement test strategies and ensure the delivery of high-quality software products. Specific duties include: (1) Define and implement QA strategy, standards, and best practices; (2) Lead a team of manual and automation testers and ensure the quality of their work; (3) Develop comprehensive test strategies and test plans; (4) Identify and document defects; (5) Track QA metrics such as defect density and open defect count; (6) Drive continuous improvement in testing processes; and (7) Participate in daily stand-up meetings, sprint planning, and sprint retrospectives, and coordinate with other teams to ensure the timely delivery of quality software products.

This position requires a Bachelor’s degree or equivalent in Computer Science, Computer Engineering, or a related field. Must have 8 years (96 months) related software testing experience, and also 24 months of experience with each of the following: (1) Defining and implementing QA test plans for e-commerce platforms, including websites, mobile apps, and supporting systems. (2) Utilizing software QA methodologies and tools for retail business applications. (3) Performing functional, regression, integration, system, and UAT testing. (4) Working with test management tools, including JIRA and Quality Center. (5) Working with CI/CD architecture and DevOps tools, including Jenkins, Bitbucket, and Automation tools. Employer will accept experience gained concurrently. Full-time. HQ at 2500 E. Kearney St., Springfield, MO 65898. Background check and pre-employment drug test required. EOE.