Qualification QA Specialist

COMPANY OVERVIEW

Operating for over 50 years, OPITO is an industry-owned organisation, with regional centres of excellence in five key regions – UK and Europe, Middle East and Africa, Asia Pacific, the Americas and Brazil – OPITO drives safety and competency improvements across a diverse range of industries.

We drive consistency and safety compliance across global standards and qualifications, creating workforce development solutions. OPITO is a global leader in workforce safety, leading the skills focused dialogue with international governments as our industry prepares to meet Net Zero targets.

Each year, more than 500,000 people are trained to OPITO standards through one of over 240 OPITO approved centres operating across 50 countries globally.

OUR VALUES

At OPITO, we are committed to fostering an inclusive, dynamic, and engaging workplace where individuals can bring their authentic selves to work. We value diversity, collaboration, and a spirited approach to our mission, believing that a strong team is built on mutual respect, passion, and a shared commitment to excellence.

Guided by our core values, we are steadfast in our commitment to:

• Integrity – Acting with honesty and responsibility in all that we do.
• Collaboration – Working together to achieve common goals and drive success.
• Adaptability – Embracing change to stay ahead in a dynamic environment.
• Care – Prioritising the well-being and growth of our team, partners, and industry.

JOB PURPOSE

As the Qualifications QA Specialist reporting to the Qualifications QA Manager, you will be responsible for the approval of centres through initial site visits and on-going site visits (monitoring audits) against OPITO Standards and Approval Criteria.

Role Responsibilities

Your responsibilities may include but not limited to

• Ensure training/assessment is delivered consistently by all OPITO approved centres to the requirements as laid out by the OPITO approval criteria and relevant OPITO standards through the process of QA and guidance.
• Responsible for monitoring and maintaining the integrity of the QA process and maintaining KPIs.
• Providing feedback to the QA Manager on possible improvements to the OPITO Standards and processes.
• Contribute to the support and development of OPITO Business.
• Attend and contribute to the Centre Forums, as required.
• Providing technical advice and guidance to OPITO stakeholders (Training Centres & Employers).
• Attend Exhibitions and Conferences, as required.
• Excellent understanding of and ability to demonstrate compliance with the OPITO QMS.
• Contribute to ensure that OPITO Approval Criteria reflects best practice.
• Undertakes own duties with little or no supervision, contributing to own and team targets and objectives in line with delivering against stated business objectives in the annual business plan.
• Developing and implementing auditing activities, ensuring close out of any subsequent remedial actions.
• Responsible for ensuring that the necessary corrective actions are taken when centre concerns have been identified.
• Responsible for ensuring that training/assessment delivered by all OPITO approved centres is to the specified requirements of the standard and delivered in a safe environment.
• Provide feedback and coaching to improve compliance and quality performance.
• Participate in investigations relating to quality incidents, customer complaints, or non-conformances.

Knowledge, Skills and Abilities – Essential vs Desirable Essential

Essential

• Professional Qualification and occupational experience in one of the key qualification streams – Mechanical, Instrumentation and control, Electrical, Processing or Renewables.
• Strong attention to detail and analytical capability.
• Business-level English, both written and verbal.
• Professional report-writing and documentation skills.
• Ability to communicate effectively with stakeholders at all organisational levels.
• Proficient in the use of Microsoft Office applications and quality management systems.
• Ability to work independently, manage priorities, and meet deadlines.

DESIRABLE

• Lead Auditor qualification (e.g., ISO 9001 or equivalent).
• Competence Assessor qualification.
• Internal Verifier qualification.
• Health and Safety qualification (e.g., NEBOSH Certificate).
• Experience auditing within engineering, energy, utilities, manufacturing, or renewable sectors.
• Knowledge of ISO management systems and continuous improvement methodologies.
• Experience in root cause analysis and corrective action verification.

COMPLIANCE

OPITO have a number of policies and guidance documents available to all staff (such as Bribery & Corruption and Conflict of Interest) which provides guidance and confidence to all of our team in their day-to-day roles as well as helping them to comply with the relevant laws and best practice at all times. All employees are reasonably expected to familiarise themselves with, and understand/comply with, at all times, these requirements.

GENERAL

Main functions may include some or all of the following:

• Regular and frequent travel within the region and other regions as required.
• Undertakes special projects as appropriate and fulfils other duties as may reasonably be required by the company, in line with the incumbent’s skills, knowledge, abilities and personal development opportunities.
• Maintaining the company values and culture.