Quality Assurance and DevOps Lead

Our Core Values

• Lead with Trust & Integrity – We walk the talk. Living with integrity means our actions always match our words.
• Treat others with Respect & Humility – We value every individual. We respect and care for each fostering a supportive and empathetic workplace culture.
• Always be Genuine, Honest & Transparent – We know what we are and what we are not. We let honesty and transparency guide our decisions and actions, ensuring we stay true to who we are.
• Own Your Entrepreneurial Spirit – Everyone acts like an entrepreneur. We take initiative, own our actions, and drive innovation.
• Embrace Fun & Flexibility – Agility and positivity defines us. We embrace the fun in everything we do staying nimble and enthusiastic.
• We are One Revol One Financial – We Can, and we Will succeed together. We face challenges head on with determination and commitment, confident in our ability to succeed.

Quality Assurance & DevOps Lead

The Quality Assurance and DevOps Lead owns enterprise test strategy, automation, and execution while driving continuous improvement of Revol One Financials' delivery and release practices. This hands-on leader sets risk-based quality standards, strengthens pipelines and production-readiness controls, and partners with engineering teams to make releases safer, faster, and more repeatable in a regulated insurance and annuity environment. Application and product teams retain ownership of release scope, approvals, and execution.

Major Duties & Responsibilities

Quality strategy, planning, and governance

• Define and evolve the enterprise quality strategy, test standards, risk-based coverage model, environments, data practices, and evidence requirements.
• Establish practical quality gates and production-readiness criteria that teams apply consistently.
• Use quality, delivery, and operational data to identify systemic bottlenecks and prioritize improvements with engineering, product, security, and operations.

Test automation

• Own the automation architecture and maintain reliable regression, integration, and API suites across unit, service, and user-interface layers.
• Integrate automated quality gates into pipelines, reduce maintenance through reusable components, and adopt AI-assisted capabilities where they improve coverage or effort.

Test execution and defect management

• Direct system, integration, regression, acceptance, and non-functional testing across internal, offshore, and vendor resources.
• Own defect triage, severity and priority, root-cause classification, closure verification, and production-escape analysis; convert findings into permanent coverage improvements.
• Report quality risk and release readiness to program and executive stakeholders.

DevOps and release process improvement

• Assess delivery and release workflows, identify bottlenecks and control gaps, and maintain a prioritized roadmap for improving build, test, deployment, and validation.
• Partner with application teams to standardize pipeline patterns, environment promotion, artifact management, approvals, and evidence capture while preserving team ownership of releases.
• Improve deployment safety through automation, infrastructure as code, progressive delivery, observability, production validation, rollback readiness, and post-release learning.
• Facilitate cross-team readiness and improvement forums, provide risk-based guidance, and measure whether changes reduce lead time, failure rates, manual effort, and recovery time without weakening change controls or segregation of duties.

Leadership and stakeholder engagement

• Lead and develop distributed QA, test automation, and DevOps enablement resources, including vendors, capability planning, and knowledge retention.
• Partner with engineering, business analysis, operations, and product owners to embed quality and operability earlier, and represent QA and DevOps priorities in planning, architecture, change advisory, and audit forums.

Skills, Experience & Qualifications

• Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.
• Eight or more years in software quality assurance, DevOps, platform engineering, or software delivery, including at least three years leading a testing or delivery-improvement function or substantial workstream.
• Demonstrated ownership of test strategy and measurable improvement of delivery and release practices across a multi-application portfolio, including pipeline automation, dependency management, readiness criteria, production validation, and post-release learning.
• Regulated-industry experience, including formal change controls, audit evidence, segregation of duties, and coordination across engineering, vendors, infrastructure, data, security, and business operations.
• Track record of reducing production defects and improving delivery speed, deployment reliability, and recovery through standardized practices, measurement, and automation.
• Hands-on automation development using Selenium, Playwright, Cypress, or equivalent toolset, with proficiency in the underlying language and maintainable test architecture.
• API and service testing; CI/CD pipelines; automated quality, security, and compliance gates; source control; artifact repositories; and SQL-based data validation.
• Working knowledge of infrastructure as code, configuration and secrets management, container or cloud delivery patterns, environment automation, observability, deployment strategies, and incident and problem management.
• Python, JavaScript, MySQL, SQL Server, and AWS
• Test design: equivalence partitioning, boundary analysis, decision tables, state transitions, use cases, pairwise testing, statement and branch coverage, exploratory testing, error guessing, and risk-based coverage decisions.
• Lifecycle and delivery: test levels from unit through acceptance; functional, regression, performance, security, accessibility, migration, interface, and disaster-recovery testing; estimation, environment and data management, configuration control, trunk-based development, shift-left/shift-right quality, CI/CD, deployment strategies, and defect containment and escape analysis.
• Quality measures: defect leakage, detection efficiency, requirements and code coverage, execution productivity, automation stability, maintenance effort, and cost of quality.
• Delivery measures: deployment frequency, change lead time, change failure rate, restoration time, pipeline reliability, release incidents, manual handoffs, readiness exceptions, validation completion, and standardized practice adoption.

Preferred Qualifications

• Life insurance or annuity experience, particularly policy administration, new business, claims, commissions, or customer statements.
• ISTQB Advanced Level, DevOps, cloud, site reliability engineering, or comparable certification.
• Experience with AI-assisted testing and delivery, distributed or offshore teams, platform engineering, and legacy modernization or migration testing.
• Revol One Financial® is the marketing name for Revol One Insurance Company. Revol One Insurance Company is responsible for its own financial and contractual obligations. Revol One Insurance Company is not authorized to conduct business in the state of New York.

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