Quality Assurance Test Analyst

Key Responsibilities

• Perform hands-on functional, integration, regression, and end-to-end testing
• Design Test Strategy, Test Plan, estimate and track testing efforts, develop, review, and execute detailed test scenarios and test cases based on functional requirements and banking business workflows.
• Actively participate in and coordinate defect triage, collaborating with developers, business analysts, and Testing teams to investigate, prioritize, and resolve defects.
• Perform defect retesting, regression validation, and root cause investigation to ensure quality fixes.
• Support test data preparation, test environment validation, and troubleshooting of testing dependencies.
• Coordinate day-to-day testing activities across offshore team members, ensuring execution of progress and timely completion of assigned deliverables.
• Work closely with the FIS Test Lead to communicate testing progress, defects, blockers, and quality risks.
• Provide test execution status, defect metrics, and regression results to support release readiness assessments.
• Prepare Test Closure/summary report, create daily and weekly status report

Must-Have Skills

• Hands-on software QA experience, including experience coordinating testing activities within a QA team.
• Strong knowledge of card processing, payments, and customer servicing systems, including TS2, card lifecycle management, account servicing, card issuance and replacements, authorization processing, settlement, transaction research, fraud blocks, back-office operations, and customer service workflows.
• Experience testing fraud, transaction defense, dispute, and chargeback solutions, including fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation.
• Strong proficiency in backend data validation and integration testing, including SQL-based data verification, API testing using Postman, and validation of data synchronization across customer service applications, payment platforms, fraud systems, and downstream services.
• Experience with data migration, conversion, and cloud migration testing, including source-to-target validation, data reconciliation, customer/account/card/transaction data verification, end-to-end business process validation, and familiarity with AWS environments supporting on-premises-to-cloud migration initiatives.
• Strong understanding of ISO 8583 message formats and payment interchange protocols. Demonstrate good understanding of the ISO 8583 standard to validate financial transaction card-originated messages, including MTIs, bitmaps, and data elements
• Packet & Protocol Testing: Understanding deep Packet Testing using Soap Sonar/ WSDL Weaver to ensure data integrity during transmission. You will verify that "packed" and "unpacked" data fields are correctly serialized and deserialized across secure network channels.
• Experience of Data synchronization and source-to-target validation, Data Lake/data-processing validation
• Strong hands-on experience in REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools.
• Experience in web UI testing, including functional validation and integration testing.
• Ability to understand automation scripts, analyze execution results, and troubleshoot failures.
• Strong experience in defect identification, defect triage, defect lifecycle management, and retesting.
• Experience with Jira or similar defects and test management tools.
• Good understanding of Agile methodologies, SDLC, and STLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to work independently on complex testing scenarios while supporting offshore team coordination.

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.