Senior QA Engineer 1

What You'll Do

• Provide guidance and support to junior QA engineers and share best practices.
• Develop detailed test plans and test strategies from requirements and specifications.
• Design comprehensive test cases and scenarios covering functional and non-functional requirements.
• Execute manual and automated tests across functional, regression, performance, usability, and security areas.
• Identify, document, track, and help resolve software defects with development teams.
• Collect and analyze quality metrics and prepare test reports for stakeholders.
• Participate in design and code reviews from a QA perspective.
• Evaluate and recommend QA tools and technologies.
• Maintain QA environments, tools, and test data.
• Assess release risks and recommend mitigation strategies.
• Ensure software meets internal standards, regulatory expectations, and best practices.
• Develop and maintain automated scripts and integrate them into CI/CD pipelines.
• Act as a liaison between customers and the development team on quality concerns.
• Perform any other responsibilities assigned.

What You Are

• Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.
• Cloud experience, preferably AWS.
• Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.
• Experience with API testing tools such as Postman.
• Performance testing experience.
• Proficiency in scripting/programming languages such as Python, C++, or Java.
• Experience with automation tools such as Jenkins and Selenium.
• Knowledge of network monitoring tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills.
• Experience working with cross-functional teams.

Nice to have Skills

• Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.
• Hands-on ITSM data analysis for automation opportunities.
• Experience with customer-facing content such as knowledge base articles or training videos.
• Ability to deliver in-person or virtual product training.
• Mentoring or coaching experience with junior QA team members.

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