Subcontractor Quality Assurance Manager (Permanent)

Our Canadian team combines their talent and expertise with deep global knowledge and experience from our operations in the United Kingdom, Europe, Australasia and Africa.

Working for us, you’ll help ensure that Canada’s critical services and assets are readily available, reliable, and capable for our defence and civil customers and contribute to Babcock’s Purpose, ‘Creating a safe and secure world, together.’

Be Part of Something Big.

Babcock is a people business. Our people and customers matter most to us. Here you will experience a challenging and rewarding work environment with the support you need to deliver and thrive in your career alongside inclusive teams you respect that value your skills and dedication.

Our Babcock Principles create the foundation for how we deliver better outcomes for our Culture, Customers and Communities. By collectively embodying these Principles in all the work we do, our colleagues help make us great:

• Be Curious – We believe in challenging the status quo and asking, ‘how might we?’
• Think: Outcomes – We believe in measuring success by the results we deliver and the positive impact we make
• Be Kind – We believe in being kind to ourselves, kind to each other, and kind to our planet.
• Collaborate – We believe that Babcock is greater than the sum of its parts.
• Be Courageous – We believe in being brave, ambitious, and determined.
• Own and Deliver – We believe everybody has a part to play in Babcock’s and our customers’ success.

Our people are at the heart of creating a safe and secure world. We offer a collection of programs and benefits designed to support their well-being:

Health & Well-being

• 100% employer-paid health and dental premiums
• Our Wellness benefit promotes a work environment that supports healthy lifestyles and well-being
• Our Employee and Family Assistance Plan (EFAP) offers support and solutions for a wide range of life’s challenges
• A Maternity/Parental Leave top-up payment is available for our colleagues as their family grows

Planning for the Future

• Babcock Canada matches a portion of earnings towards our RRSP/DPSP program. Additionally, colleagues can contribute directly to a TFSA

Flexibility in How We Work

• We offer an agile workplace for several positions
• An option of a compressed work schedule supports work/life interests
• Competitive annual vacation time off and additional time off during our holiday closure

Growth and recognition

• A comprehensive colleague recognition program and bonus program
• Training and support for professional development and professional membership dues

Description

In this role, you will

• Support subcontractor quality assurance activities in accordance with requirements established through Babcock client contracts.
• Monitor subcontractor performance against contractual, regulatory, and quality requirements, identifying risks and driving improvement initiatives.
• Ensure compliance with applicable contractual obligations, quality management system requirements, regulatory requirements, and industry standards.
• Manage Subcontractor Non-Conformance Reports (NCRs), ensuring timely investigation, disposition, corrective action implementation, and closure.
• Support root cause investigations and oversee corrective and preventive action plans to prevent recurrence of quality issues.
• Serve as a key quality interface with stakeholders, subcontractors, regulatory authorities, and internal technical teams.
• Support the Corporate Quality Assurance Manager in maintaining and improving the effectiveness of the Quality Management System within the business unit / project, including continued certification to ISO 9001.
• Assist in coordinating the scheduling of audits / conduct of internal audits and support customer, regulatory, and certification audits.
• Support the maintenance of corporate ISO certifications and other quality-related registrations as applicable.
• Work with project and business unit management teams to identify opportunities for operational excellence, process improvement, and risk reduction across business sectors.
• Analyze quality performance metrics, trends, and risks, providing recommendations and reports to management and stakeholders.
• Promote best practices and continuous improvement initiatives across the business.
• Provide quality leadership, guidance, and subject matter expertise to business leaders, project teams, and subcontractors.
• Promote and foster a culture of quality, continuous improvement, and customer satisfaction throughout Babcock Canada.
• Represent the Quality function at customer meetings, program reviews, audits, and quality review boards as required.
• Other duties as assigned.

The ideal candidate brings

• Hold a minimum of a bachelor’s degree, in a related field.
• Have experience in industrial activities including repair and maintenance of ships and submarines, or heavy equipment (considered a strong asset).
• Have a minimum 8 years of experience in Subcontractor Quality assurance management, product quality and quality control, preferably in a complex engineering environment.
• Must have a strong ability to communicate orally and in writing to all levels of the business and with Subcontractors.
• Strong collaborative skill set with various business process groups and subcontractors.
• Certification as a Certified Quality Engineer, Quality Auditor, Black Belt Six Sigma, or any other relevant Quality Certification form a recognized institution.
• Knowledge and experience in a highly regulated industry with contract and complex quality standards, ISO 9001 or similar, regulatory, or specific industry standards.
• Strong skills in process improvement, with preference for qualifications in LEAN, implementation, FMEA (Failure Mode Effect Analysis), First Article Inspection Process.
• Experience managing large data sets, with skills in data analytics.
• Ability to use the suite of MS Office, and SharePoint.
• Must be able to demonstrate well-developed analytical and problem-solving skills.
• Must be proficient in data collection, analysis and presentation.
• Have experience and/or qualifications in business analysis, Lean, Agile, Six Sigma or equivalent considered an asset.
• You must be eligible for a Canadian Secret Security and ITAR Clearance.

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Babcock is committed to promoting a workforce without boundaries. One that welcomes everyone to contribute to our success regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability, and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. If you require accommodation during any stage of our recruitment process, please let us know how we can assist you.

Babcock Canada acknowledges that the land on which we operate across Canada is the unceded territory of Indigenous Peoples. We are grateful to work, live, and play as guests on these lands and are committed to building meaningful and mutually beneficial relationships with Indigenous Peoples.

This posting is for an existing vacancy.

Applicants, please apply online at https://www.babcockinternational.com/careers/