Engineer II, Product Dev & Test (Fixture, Controls & Test Automation) at Harbor Freight Tools (Camarillo, CA, United States) — On-Site QA Job | TargetQA
Performing failure/root cause and returns analysis on products to sustain the long term business growth of the company by providing high value and reliable products to our customers. This involves projects from low customer rated items list (CAPA projects), QA/Complaint handling department, Returns Analysis items (SCARs) and other sources where product complaints might arise.
Perform market research to identify equivalent market comps. Order the market comps and perform benchmark testing of HFT products against the market comps to understand the disparity in performance, features and durability of the products.
Identifying root causes on why products are not meeting HFT’s standards or Customer’s expectations and provide viable solutions to improve the product by minimal to no cost additions.
Responsible for set up, assembly of items, monitoring & testing of product and cleanup.
Responsible for reviewing manuals, quick start guides, packaging, labels and other pertinent literature in order to better understand the complaint/issue at hand and reach viable solutions.
Evaluate and validate the fixes/solutions on improved samples received.
Write clear evaluation and corrective action reports (CAPA reports, Platypus reports or SCAR reports as needed) with ample pictures that effectively explain the testing done, equipment used, samples and market comps tested, performance data and conclusions that can clearly understood by all levels of the organization and the global supply base.
Review and release test reports as required by the manager.
Collaborate with Testing Supervisors in both US and Oversees labs and prepare engineering qualification tests procedures & associated data sheets.
Collaborate with Testing Supervisors and support the lab in setting up testing equipment and ensuring that all instrumentation is calibrated.
Assist the QA leadership in procuring essential testing equipment and instrumentation for both US and Oversees labs.
Create Product Specification Sheets and Product Master Indices (PMIs) and ensure that they are promptly filled and complied in the database.
Insure timeliness, clarity and accuracy of all technical documentation and correspondence.
Work with a wide range of equipment including electronic testing equipment, small motor dynamometer, AC/DC load banks, Data acquisition systems, environmental chambers, hardness testers, and other lab tools.
Taking an active role on troubleshooting and analyzing various types of products
Excellent written and oral communication skills combined with strong organizational ability.
Scope
Staff supervision and development: No
The anticipated salary range for this position is $82,700-$124,000 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.
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