Airwallex3h ago
Operations Quality Assurance, Associate (Merchant Risk / Underwriting)
On-SiteSingapore, Singapore4–5 yrsManual & Functional QA
Job Specification
Job Req Number: 112198
Time Type: Full Time
Develop and implement QA procedures and standards for warehouse,transportation, and last-mile delivery activities.Conduct regular audits and inspections of logistics processes, inventory handling,and packaging quality.Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.Collaborate with warehouse, operations, and customer service teams to addressquality-related concerns.Maintain accurate records of inspections, audits, incidents, and improvementactions.Monitor compliance with internal SOPs, customer requirements, and relevantregulations. Drive continuous improvement initiatives to reduce error rates, improve packagingstandards, and optimize logistics flows.Support the onboarding and training of operations teams on quality standards andprocedures.Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) andprovide insights for performance improvement
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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Visit dsv.com and follow us on LinkedIn and Facebook.
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