Job Specification
As a Technical Manager, you will lead and grow a high-performing engineering team responsible for Staples Print's full-stack applications, automation quality engineering, and platform reliability. You will own the end-to-end delivery of complex initiatives spanning .NET/C#, React, QA automation, and Java services, setting architectural direction, establishing engineering standards, and ensuring your team ships with quality and velocity. This is a people-first, delivery-focused leadership role: you will hire, mentor, and develop engineers at all levels, translate business goals into executable technical roadmaps, remove blockers relentlessly, and hold yourself and your team accountable to outcomes, not just activity. You bring an architectural mindset, an unwavering "will be done" attitude, and the ability to balance short-term delivery demands with long-term platform health. You will partner closely with Product Management, Architecture, and senior stakeholders across Staples Digital Solutions to shape the technical strategy for the Staples Print GCC team in Chennai.
Duties & Responsibilities
Basic Qualifications · Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent experience. · 11-14 years of total software engineering experience, with at least 4 years directly managing engineers across a full-stack team. · Demonstrated ability to own and deliver large-scale engineering initiatives end-to-end: from architectural design through production deployment and post-release support. · Strong architectural mindset: experience making design decisions for distributed systems, microservices, RESTful APIs, event-driven architectures, and cloud-native platforms on Azure (App Services, AKS, Service Bus, Key Vault, Entra ID). · Deep hands-on background in .NET / ASP.NET Core / C# and a strong working understanding of React and modern JavaScript/TypeScript frontend development. · Solid understanding of QA automation principles: test pyramid, automation frameworks (Selenium, Playwright), and API/integration test strategies. · Proven track record of building and developing engineering teams: hiring, performance management, coaching, and retention. · Proficiency with CI/CD tooling (Azure DevOps, GitHub Actions) and modern DevOps practices. · Excellent communication and stakeholder management skills; able to translate technical complexity into business language and influence decisions at senior levels. · Strong analytical and problem-solving skills; data-driven approach to managing team health and delivery metrics (cycle time, defect rates, deployment frequency, MTTR). · Experience with Azure cloud services including App Services, AKS, Service Bus, Key Vault, and Entra ID (Azure AD). · Experience with the full SDLC: requirement analysis, design, testing, deployment, documentation, and post-release support. · Experience with unit, integration, and automation testing frameworks (xUnit, NUnit, Selenium, Playwright). · Experience leading Agile ceremonies: sprint planning, retrospectives, quarterly roadmap planning, and cross-team dependency management. · Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. · Excellent problem-solving skills with a bias for action and a "will be done" delivery mindset.
Preferred Qualifications · Master’s degree in Computer Science, Engineering, or a related field.
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