Test Engineer (Remote - 80% - 100% travel)

Required Skills

• Bachelor's degree in computer science, Information Technology, Engineering, Healthcare IT, or related field.
• Minimum of 5 years of QA/test engineering experience in healthcare IT, medical device, or industrial automation (pharmacy automation, robotic systems, or similar hardware-integrated software environments preferred).
• Demonstrated expertise in systems integration testing: validating end-to-end workflows across middleware, APIs, healthcare integrations, vision systems, mechanical hardware, and databases.
• Experience implementing or supporting automation in high-volume, high-uptime fulfillment or distribution operations (pharmacy central fill automation preferred) is strongly preferred.
• Prior experience in pharmacy, healthcare, or pharmacy automation testing preferred.
• Excellent problem-solving and troubleshooting skills; ability to diagnose complex hardware and software integration issues.
• Ability to read and interpret technical drawings, electrical and mechanical schematics, and software specifications.
• Effective verbal and written communication skills; ability to communicate technical issues to both technical and non-technical stakeholders.
• Strong technical knowledge of pharmacy automation systems and central fill workflows.
• Hands-on experience with test plan development, test case creation, defect tracking, and producing clear technical documentation.
• Experience with test management and defect tracking tools (Jira, Azure DevOps, TestRail, or similar).
• Proficiency in software tools such as MS Teams, Salesforce, Visio, and industry-specific platforms.
• Knowledge of network protocols, database concepts, and HL7/NCPDP healthcare integration standards.
• Strong attention to detail, quality orientation, and sense of responsibility for test accuracy and completeness.
• Self-directed; uses tact and diplomacy in handling sensitive customer and technical issues.
• Ability to work independently and own quality outcomes; strong sense of ownership and solid follow-through skills; positive can-do attitude.
• Quick learner; ability to master industry-specific and company technology knowledge rapidly.
• Experience with regulatory testing and audit preparation (USP <825> , FDA validation frameworks, state pharmacy board compliance) a plus.

Responsibilities

• Design and lead FAT test strategy and protocols in partnership with systems integrators and hardware vendors; prepare comprehensive test plans that validate system architecture, hardware functionality, software integration, and interface performance prior to shipment to customer sites.
• Own on-site SAT execution, including test case development, test environment setup, defect tracking, and sign-off. Coordinate with customer IT, pharmacy operations, and clinical stakeholders to ensure acceptance criteria are clear and met.
• Conduct systems integration testing across hardware (sorters, vision systems, pick-and-place mechanisms, weighing scales) and software (dispenser logic, interface engines, pharmacy management system connectivity, HL7/NCPDP integrations, middleware).
• Lead root-cause analysis on failed test cases; work cross-functionally with software engineers, hardware teams, integration specialists, and vendors to identify, prioritize, and resolve issues before go-live.
• Define and document regression test suites for post-go-live validation, particularly for hotfixes, middleware updates, and configuration changes that impact system behavior.
• Support post-go-live quality monitoring; conduct regression testing following production incidents, validate customer-requested enhancements, and verify system stability during the first 90 days and beyond.
• Document test results, build validation matrices, and produce test reports for executive stakeholders and regulatory audits (state pharmacy boards, institutional compliance).
• Stay current with central fill automation platforms and their vendor release cycles; proactively identify potential quality risks in new versions or integrations.
• Mentor and guide Installation Engineers on quality best practices and test execution; support site level troubleshooting during customer installations.
• Report weekly status updates and progress to Tech Delivery Leadership and customers upon request; identify obstacles or concerns that require resolution, communicating all relevant data to internal teams and vendor partners.
• Identify areas for improvement in products and testing processes, and work with engineering and product teams to recommend and drive enhancements.
• Cooperatively provide testing and quality-related training to colleagues as needed.
• Must understand and comply with Safety, 5S, ISO, and other corporate programs, initiatives and procedures.
• Dependable and consistent attendance is critical for project success and quality outcomes.
• Coordinate daily with Tech Deployment Leads and Site Installation Managers; support the transition to post-go-live Technical Support.

Certificates, Licenses and Registrations

HIPAA Certification (provided)

Compliance with customer requirements

Certification in QA/testing (ISTQB, CSTE) or healthcare IT (HIMSS, CAHIMS) a plus.