Senior Quality Engineer Lead

Leadership & Stakeholder Management

• Lead and mentor Quality Engineering teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Act as the primary liaison between client stakeholders, business teams, development teams, and offshore resources.
• Facilitate status meetings, defect triage sessions, test planning reviews, and quality governance discussions.
• Provide guidance and direction to onshore and offshore team members to ensure alignment with project objectives.
• Drive quality engineering best practices and establish testing standards across projects.
• Communicate testing progress, risks, metrics, and quality concerns to executive and project leadership.

Quality Engineering & Test Management

• Develop and maintain comprehensive Test Strategies, Test Plans, Test Cases, Test Scripts, and Test Summary Reports.
• Lead end to end testing activities including Functional, Regression, Integration, System, User Acceptance, and Production Validation testing.
• Design and execute test scenarios that validate business requirements and ensure application quality.
• Oversee test execution activities and ensure appropriate defect tracking, prioritization, and resolution.
• Establish traceability between requirements, test cases, and defects.

Automation & Continuous Testing

• Lead test automation initiatives utilizing Selenium and related automation frameworks.
• Develop and maintain automated test suites for regression and integration testing.
• Support Continuous Integration/Continuous Delivery (CI/CD) pipelines by integrating automated testing practices.
• Evaluate new testing tools, frameworks, and technologies to improve testing efficiency and coverage.

Defect Management & Root Cause Analysis

• Lead defect management processes from identification through resolution.
• Perform detailed root cause analysis of production and testing defects.
• Collaborate with development teams to identify corrective and preventive actions.
• Monitor quality metrics and provide recommendations for process improvements.

Requirements & Business Analysis

• Collaborate with business stakeholders to gather, analyze, and validate requirements.
• Review functional and technical specifications to ensure testability and completeness.
• Identify and mitigate quality risks during project planning and execution phases.

Agile Delivery Support

• Participate in Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Reviews, and Retrospectives.
• Partner closely with Product Owners, Scrum Masters, and Development Teams to ensure delivery of high quality software.
• Champion Agile testing principles and shift left testing practices

What You'll Bring

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• 5 to 7+ years of experience in Software Quality Assurance, Quality Engineering, or Software Testing
• Proven experience leading testing teams in enterprise environments.
• Demonstrated success managing client relationships and working with cross functional stakeholders.
• Experience coordinating and leading offshore testing resources.
• Strong verbal, written, and presentation communication skills.
• Experience developing and executing: Test Plans Test Strategies Test Scripts Test Summary Reports End to End Test Scenarios
• Strong understanding of: Functional Testing Regression Testing Integration Testing System Testing User Acceptance Testing
• Hands on experience performing root cause analysis and defect management.
• Experience gathering and analyzing business and functional requirements.
• Strong knowledge of Agile methodologies and SDLC practices

DESIRED QUALIFICATIONS

• Experience with Gherkin and Behavior Driven Development (BDD).
• Experience with TestNG.
• Strong SQL skills for database validation and backend testing.
• Experience with Java for automation framework development.
• Experience with CI/CD pipelines and DevOps practices.
• ServiceNow testing and workflow validation experience.
• Robotic Process Automation (RPA) testing experience.
• Microsoft Dynamics CRM testing experience.
• API and integration testing experience.
• Experience testing cloud based applications and enterprise platforms.
• Relevant testing certifications (ISTQB, Certified Agile Tester, Certified Selenium Professional, etc.).

Other Information

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 $218,200.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.